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50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience.
A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.

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What Their Customers Are Saying ?
All testimonials are provided and verified by Fifty Floor. Verified testimonials on Opinion Corp is a paid feature of the platform.

Fifty Floor - I love 50 Floor

Mar 28 Fifty Floor

This was the second room we had 50 Floor install Hardwood in and I love it. Alex and his co worker were so amazing and so professional. The work was done quickly and it looks perfect. I will definitely have 50 floor install flooring for me again.

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Fifty Floor - We are very happy with our laminate as well as the carpet..the crew did a quick fantastic job..A special thankyou to Natalie in Orlando fl for going out of her way to help us resolve any issues..

Mar 07 Fifty Floor

Very happy with our laminate and carpet purchase with 50 jFloor..A special thank you to Natalie in Orlando Fl for resolving any issues we may have had..She was great.......Michael Thompson Orlando Florida

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Fifty Floor - Bill is awesome! Respectful and very knowledgeable!

Jan 22 Fifty Floor

He came to give us an estimate

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Oct 03

Fifty Floor's reply to:

Fifty Floor - Disaster and Lies

Dear Valued Customer,

Thank you for your feedback on your experience with 50 Floor. We pride ourselves in maintaining the highest standards of service for our customers, and we wish to extend our sincerest apologies concerning this matter to you. I am currently working with your local 50 Floor office to address your matters, and the local market has made a few attempts to reach you to schedule a date for the completion of your floor installation. Please feel free to contact me directly to further assist you. I look forward to your call.

Sincerely,

Angel Mobley
Customer Service Department
50 Floor
678-961-2266 (Direct)

author's review

Review

#1668353

Service

Fifty Floor Flooring Installation

Tags

Wood Flooring
Terrible Customer Relations

Sep 30 PerpetualQuokka605

Started wood floor install in kitchen, laundry bathroom and hallways in Aug 2019 50 Floor in Grand Prairie, TX said it would take 3 days to complete. On second day, they told me they did not have enough product to finish Waiting almost 3 weeks for more wood flooring to come in.

When Installers came back out with more flooring, they said they still did not have enough flooring.

Three more weeks later they came back and and still did not have enough flooring to complete the job. 53 days later, job still not complete with no estimate

Sep 05 BurlyTortoise672

Fifty Floor's reply to:

Fifty Floor - Bad choice

Dear Valued Customer, Thank you for providing feedback on your experience with your floor installation completed by 50 Floor. We sincerely apologize for the matter concerning the dust in your home which occurred from the floor installation. Our intent is only to...

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Review

#1645155

Sep 03 PersonalKingPenguin317

Fifty Floor's reply to:

Fifty Floor in Tucker, Georgia - Terrible service and installation

Dear Valued Customer, Thank you for taking the time to leave a review on your experience. We understand you are in communication with your local 50 Floor office to address the installation issues you have present in your home. Presently, the local office is waiting for...

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Review

#1643391

Tags

issues
Terrible Customer Relations
Sucks

Aug 23 UnwittingGalapagosPenguin851

Fifty Floor's reply to:

Fifty Floor - Post installation issues

Dear Valued Customer, Thank you for taking the time to leave us a review. We understand you are in communication with your local 50 Floor office to further address the matters with your floor described from your review. We pride ourselves in maintaining the highest...

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Review

#1632817

Service

Fifty Floor Flooring Installation

Aug 21 StandingFurSeal933

Fifty Floor's reply to:

Fifty Floor - Have hole left in new flooring, Gabriel did a "repair" which didn't solve the problem, still ***

Dear Valued Customer, Thank you for bringing this matter further to our attention. Firstly, we kindly offer our sincerest apologies for your floor issue taking a little longer than usual to be thoroughly repaired. We understand the installer did visit your home again...

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Review

#1630532

Aug 16 User1625222

Fifty Floor's reply to:

Fifty Floor - What a Freaking JOKE!

Dear Valued Customer, Thank you for taking the time to leave us a review. We understand that you are in communication with your local 50 Floor office who is diligently working to address all of your flooring issues. Please accept our sincere apology that your flooring...

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Review

#1625222

Tags

issues
Sucks

Aug 14 TraumaticBat

Fifty Floor's reply to:

Fifty Floor in Tucker, Georgia - Not a good experience

Dear Valued Customer, Thank you for taking the time to leave us your valuable feedback. We understand that you are in further communication with the local market who will schedule a manager to visit your home to assess your said concerns with your previous repair. We...

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Review

#1622866

Tags

Sucks

Aug 11 PleasingToucan558

Fifty Floor's reply to:

Fifty Floor in Bedminster, New Jersey - Not very happy, some flooring 1/2 from wall, floors not properly cleaned, shoe molding not properly installed and used nails about 2 1/2 " long. Would not recommend this company to anyone. WAY OVERPRI

Dear Valued Customer, Thank you for your feedback. We sincerely apologize to you for the mentioned issues you experienced with your floor installation. We pride ourselves in installing every customer’s floor to industry standards. We further understand that you are in...

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Review

#1620042

Aug 06 MonthlyMagellanicPenguin265

Fifty Floor's reply to:

Fifty Floor in Lanham, Maryland - Not good, The worst experience that I’ve had with any company 1 told me that the job could Be completed in one day after being in my home the job actually took two days one for them to put the hardwoo

Dear Valued Customer, Thank you for taking the time to leave a review on your experience with 50 Floor. We understand that you are in communication with your local 50 Floor office to correct your flooring matters with your carpet and a date has been scheduled to repair...

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Review

#1615078

Tags

Wood Flooring
Terrible Customer Relations
Sucks

Contact Fifty Floor Customer Service

Mailing Address:

4701 Granite Drive

Tucker, Georgia 30084

United States

Phone:

(877) 503-5667

All Fifty Floor Contacts

Fifty Floor Most Helpful Reviews

Testimonial
Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Great job with New Flooring
Received defective carpet (in my opinion) Not happy at all.
Horrible Customer Service
Flooring purchased was not the same as product received
Horrible workmanship and non existent customer service

Aug 02 PeskyMarineToad

Fifty Floor's reply to:

Fifty Floor in Tucker, Georgia - Not Happy

Dear Valued Customer, Thank you for taking the time to leave a review on your experience. We sincerely apologize to you for the mentioned matters that occurred during the installation process for your floor. We further understand that your local 50 Floor office has...

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Review

#1610901

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

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Welcome to Fifty Floor Community

What Their Customers Are Saying ? All testimonials are provided and verified by Fifty Floor. Verified testimonials on Opinion Corp is a paid feature of the platform.

Fifty Floor - I love 50 Floor

Fifty Floor - We are very happy with our laminate as well as the carpet..the crew did a quick fantastic job..A special thankyou to Natalie in Orlando fl for going out of her way to help us resolve any issues..

Fifty Floor - Bill is awesome! Respectful and very knowledgeable!

Fifty Floor - Disaster and Lies

Contact Fifty Floor Customer Service

Fifty Floor Most Helpful Reviews

Fifty Floor Products and Services Reviews

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What Their Customers Are Saying ?
All testimonials are provided and verified by Fifty Floor. Verified testimonials on Opinion Corp is a paid feature of the platform.