Welcome to Fifty Floor Community
76
Company
responses
110
Customer
testimonials
50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience.
A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
Dear Valued Customer, Thank you for advising us of your experience. While we appreciate you choosing to partner with 50 Floor for your flooring needs, we also want to make sure you feel confident as many other customers do that you have chosen a flooring company that...
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Dear Valued Customer, Thank you for taking the time to share your experience on partnering with 50 Floor for your flooring needs. We understand that you are in communication with management from your local market to address your matters. We appreciate the opportunity...
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CAUTION; I'm questioning why only A+ and A reviews are showing. We are disappointed in the quality of our floor. We are having a major issue with unlevel floor boards. We have numerous seams that don't match up to each other. We have seams that have raised...
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Dear Valued Customer, Thank you for sharing your feedback. We understand that you are in communication with your local office to address your flooring matters. Thank you for choosing to partner with 50 Floor for your flooring. Kind Regards, Angel Mobley Customer...
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I am very happy to report that the Assistant General Manager at 50 Floor (Eric Tetreault) responded quickly to my complaint and together we came to a mutually satisfactory resolution! I was pleased that the company was so expeditious in addressing my concerns and moved...
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Nashville, Tennessee
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- Product and customer relations response
Dear Valued Customer, Thank you for sharing your feedback on your experience with 50 Floor. Sharing your feedback is greatly appreciated and we will be sure to advise Veto and his team of your satisfaction. Thank you for choosing 50 Floor for your flooring needs. We...
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Dear Valued Customer, Thank you for providing feedback on your experience. While we are unhappy to learn of your experience, we do understand that you have communicated with your local market to have your concerns addressed further. We appreciate the opportunity...
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Nashville, Tennessee
Dear Valued Customer, Thank you for taking the time to share your feedback. We understand that you have communicated with the local office closest to you and was advised unfortunately at this time 50 Floor is not available in your area to serve you, and other potential...
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Dear Valued Customer, Thank you for taking the time to communicate to us your experience with your floor installation. Please accept our sincerest apology for all issues you faced during your floor installation process. We understand that you have now communicated with...
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Dear Valued Customer, Thank you for sharing your feedback on your floor installation. We would like to apologize for your negative experience, as what you have described in your review is not a normal characteristic of our company. We appreciate the opportunity to...
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In 2016 you installed Armstrong Flooring in my kitchen laundry room, and 2 bathrooms. By 2017 the seams were coming apart. Because it has a lifetime warranty you replaced the ...