Welcome to the Fifty Floor Community
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Issues
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Company
responses
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Customer
testimonials
50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience. A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
Breakdown Quote of Service
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer New ReviewerCarpet Install Failure
Hi Valued Client, We understand your disappointment with 50 Floor and agree that this is not acceptable. You are certainly deserving of better. It is important to us that our customers are more than satisfied and we appreciate your review which has been escalated to...
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I believe the price because of the size of the room is very high and it’s not affordable but I do thank you for the estimate hope you have a great day God bless bye-bye
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Bad service, poor delivery, liars
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Not honoring price on contract
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New Reviewer
Customer service stops as soon as the sale is made
Hello Valued Consumer. Thank you for sharing your candid feedback. We see the local 50Floor manager offered a resolution and you have accepted, instead of waiting for the carpet padding. However, good, or bad, we want to know what our customers are thinking. Your...
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Location
Largo, Florida
Had carpet installed
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Actions Speak Louder Than Words
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Job well done
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Flirting going up
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Horrible carpet
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer New ReviewerNot good service on my floors
Dear Valued Consumer, We understand that your home is of the utmost importance and that you have provided your time, to add beauty and value to your home. We are sorry to hear you were less than satisfied with your flooring experience. We strive for excellence and when...
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We have an installation appointment coming up on Tuesday and have a question.
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Love the floors
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WHERE IS MY FLOORING?
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Fifty Floor