Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - WE ARE SUPER HAPPY WITH THE AMAZING JOB

We had new floors installed in the entire house. 50 Floor did an amazing job from the salesman Charles Wood to the installers; Sousa, JV, Kleber, Rilmat and Mago. All were first rate and very professional. They did our entire home in about 8 hours. The floors look great. We are super happy and would highly recommend 50 Floor. Jerry in Covington Installed on Mar. 10, 2016
View full review
Review
#841189 Review #841189 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Thank you Luc and the crew. They were amazing. We did encounter a problem and needed to make a trip to Home Depot. The guys went with my husband to make sure he purchased the correct material. Once they returned they made all the changes to the sub-floor and it was...
View full review
Review
#841188 Review #841188 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - EVERYTHING WAS TO MY SATISFACTION

Murilo & his crew did a great job. They were very friendly & professional. They took time at the end to clean up & make sure everything was to my satisfaction. The floors are beautiful! Michelle H. in Lawrenceville Installed on Mar. 5, 2016
View full review
Review
#841174 Review #841174 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - Review about 50 Floor Laminate Installation from Winfield, Alabama

All I can say is Wow! Floors look awesome and I'm glad I went with laminate. Salesman knew a lot and we are so happy! Call them , You will not be disappointed.
View full review
Review
#790836 Review #790836 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - Happy Happy Happy

I have seen the commercial on tv and when I got ready to do my floors I contacted 50 Floor and they came out promptly and within the window I was told. Our salesman Brad came out and was very knowledgeable. We looked over the samples while he measured and got the price. Was a little higher than we thought it would be but we signed up. All I can say is my house looks awesome and they were done in a day. I will refer this Co. TY 50 floor Rachael in McDonough
View full review
Review
#860694 Review #860694 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - THANK YOU 50 FLOOR

Our laminated flooring was installed in 9 hrs. by only 2 men. They were awesome in their quality of work. They never took a break or even took time for lunch. I did offer and give them something to drink. I love my flooring and it makes the room look twice as big. I would strongly recommend 50 Floor to all my friends. Thank you 50 Floors for the excellent job done. Christine in Linden Installed on Feb. 9, 2016
View full review
Review
#841186 Review #841186 is a subjective opinion of poster.
Reason of review
Fast order processing
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - ABOVE AND BEYOND

Great job Sousa & VJ.~you went above & beyond. Maureen Allin in Duluth Installed on Feb. 8, 2016
View full review
Review
#841180 Review #841180 is a subjective opinion of poster.
Reason of review
Good customer service
Fifty Floor's reply to:

Fifty Floor in Merritt Island, Florida - Deceitful advertising

50 Floor is very excited you are interested in purchasing new flooring and have considered having us to complete your installation. I apologize for any misunderstanding that has occurred during your meeting with our flooring specialist. 50 Floor is in the business of providing a quality product at great prices with excellent customer service. The encounter you have outlined in the review is not consistent with the experience of the thousands of customers we have been able to successfully install. I welcome you to contact the corporate office so 50 Floor may work toward resolving the skepticism you have detailed.

Thank You,
Queenie Riddick|Customer Service Department|50 Floor|1-877-503-5667
Review
#777605 Review #777605 is a subjective opinion of poster.
Reason of review
False advertising and inflated pricing

i had a sales rep for 50 Floor out to my home today. They base their prices on an algorithm and not a per sq ft pricing.

Their price was 262.5% more than the local flooring stores for just the material since they advertise there is no installation charge. What?? When questioned the salesman called his boss who lowered the price $10,000.00 without any hesitation to lock in the deal. I asked the salesman to leave and he told me that most people he deals with are not educated enough to realize they are being suckered into a lie.

What is the deal??? Run as fast as you can from this fraudulent company.

Fifty Floor's reply to:

Fifty Floor - 50 Floor Laminate Installation Review from Terrell, Texas

50 Floor would like to thank you for taking the time to submit a review. We also appreciate you choosing to contract with our company for your flooring needs. I personally wish to assist you with your flooring matters you have described in your review. Unfortunately you have not provided enough information to effectively assist you further. Please feel free to give me a call directly to address your floor concerns.

Thank You,
Angel Mobley
Customer Service Department|50 Floor|678-961-2266(Direct)
Review
#770857 Review #770857 is a subjective opinion of poster.
Reason of review
Poor customer service

The same as most of the customers who are complaining. Buckling of the floor in less than one week after instalation.

They failed to install 2 closets, the installer was a *** who felt it was my duty to move the furniture, which my daughter and i did move a lot. He refused to start until i finally had to call the office. I wish i had never heard of 50-floor. I finally had to take them to court, the judge awarded me the judgement, which has never been paid.

They called me dishonest, apparently felt the judge was dishonest, and because i did not call them personally to tell them i had filed a claim. I had to serve them 3 times to three 3 different locations before getting them served. I was not supposed to notify them, the papers that served them told them of the claim. The general manager was the last of the 4 people who inspected the damaged materials.

Had the floor not buckled it still would have been inferior materials. When i clean the floors i spend about 3 hours cleaning them, of course i have to vacuum, i mop, i use a dust mop. I should be able to clean with a dust mop, with a damp mop only one time a month. I followed the advice of justin who is the installation manager on how to clean.

I am 74 years old and i have arthritis. At that time i noticed swelling in my abdomen, learning it was a hernia having surgery for that problem. I am not saying the cleaning methods caused it but i think it exacerbated the growth of it. I would never have gone to the media had they done what they should have.

I know now that they overcharged me. The laminate is very thin, and after checking with Home Depot and what they had that was less than 50-floor charged.

There was a great difference in the quality of their laminate compared to 50-floor's materials. I only want them to do the right thing and i can get over the situation.

Fifty Floor's reply to:

Fifty Floor - 50 Floor - Installation Review from Lithonia, Georgia

50 Floor is very grateful you have contacted us to assist with your desire for new flooring. It is out of character for our company to fail to be present at scheduled appointment times as well as scheduled installations. 50 Floor has several departments to assist all of our customers and even potential customers in any manner necessary. I am motivated to provide the highest quality of service to ensure satisfaction but, unfortunately I would require identifiable information in order to review the specifics of the account to do so effectively. I would like to request the opportunity to discuss with you the details of your review. Please feel free to contact a customer service manager directly at 678-961-2264.
Review
#769884 Review #769884 is a subjective opinion of poster.
Reason of review
Poor customer service

Run away from this company!! They give you a good price and never show up and if they are talking they are lying!!'nn