Had laminates installed in kitchen and one bedroom. Had carpet installed on stairs.
Had wanted hardwood on stairs but sales person convinced me to go with industrial grade carpet instead. Carpet is unraveling and has hole in it already. And as luck would have it, the warranty doesn't cover stairs. Information like that would have been useful before the sale.
This carpet is in a household of TWO people - not in a high traffic area. Since it isn't covered by warranty, they want to charge me for them to come look at it. Plus the cost of materials and repair (they did not leave any extra carpet behind either).
Three weeks old and all of this! You have got to be kidding.
Product or Service Mentioned: Fifty Floor Installation.
Reason of review: Bad quality.
Monetary Loss: $900.
Preferred solution: Let the company propose a solution.