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50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience.
A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
Dear Valued Customer, It has come to our attention that you have chosen not to purchase flooring from 50 Floor. While we understand this may not be the best time, please keep in mind that we will gladly hold your order for 60 days as first advised to you from the...
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Location
Fuquay Varina, North Carolina
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking the time to communicate your concerns to your local office We wish to sincerely apologize for your negative experience. The local office is now moving forward to address your concerns for resolve. Thank you for allowing us...
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Location
Greenbelt, Maryland
Dear Valued Customer, Thank you for taking the time to share your experience. Firstly, we wish to offer our sincerest apologies to you for your negative experience. We understand that you are now in communication with your local market to work toward addressing your...
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Location
Vestal, New York
Service
Fifty Floor Flooring Installation
Crummy customer service
author's review
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Service
Fifty Floor Flooring Installation
The worst floor company in Georgia
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Service
Fifty Floor Flooring Installation
Horrible service from 50floor
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Poor service/installation
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Service
Fifty Floor Flooring Installation
Resolved
Resolved: Misleading and bad customer experience
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Service
Fifty Floor Flooring Installation
Great Exoerience
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Service
Fifty Floor Flooring Installation
SCAM by 50 Floor
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Service
Fifty Floor Carpet Installation
Dear Valued Customer, Thank you for taking the time to leave us a review. Firstly, we sincerely apologize to you for the incoviences you experience. We understand that you have commumicated with your local 50 Floor office to bring resolve to your concerns. We value...
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Not scheduled as promised
author's review
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Service
Fifty Floor Flooring Installation
Dissatisfaction with resolving an issue with the laminate floors
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Service
Fifty Floor Flooring Installation
Great install, poor customer service and quailiy of floor
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Service
Fifty Floor Flooring Installation
It was a nightmare
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In 2016 you installed Armstrong Flooring in my kitchen laundry room, and 2 bathrooms. By 2017 the seams were coming apart.
Because it has a lifetime warranty you replaced the flooring free of charge. Now it's 2018 and we called your company again with the same problem. The control manager came out took pictures, and we told him no more Armstrong flooring. We would like another type of flooring.
He came out last week with ceramic and porcelain samples. I picked out a certain one and he told me if I were a first time customer it would cost me over 4,000.00 but because this was a replacement it would only be 2,700.00. Needless to say my husband and I just laughed when he told us that. First of all if it is 2,700.00 then I have a 500.00 credit coming because we paid 3,200.00 for the first floor.
When I told him it didn't even make sense, his answer was it was a different material. I then said I would take something comparable, and he said there wasn't anything. (Exact words) I asked him were we eating the cost for ordering that particular flooring? The only words he could say was different flooring.
He packed up his samples and left!! This does not speak well of Fifty Flooring. We have already sent in a complaint to Dale Cardwell. Now I would like to hear from Fifty Floor.
I think I would rather just get my money back and replace the floor with someone else. This is absolutely unheard of on a floor guaranteed for a lifetime. The last installer told us you weren't even going to carry this type of floor anymore.
Waiting to hear from you. Judy & Ewell Hitchcock 655 Camry Circle Dallas GA 30157 6** **6-1446 judyb@***.com