Reply by Fifty Floor

Dear Valued Customer,

Thank you taking the time to share feedback on your experience. We are happy to learn of your overall satisfaction for our services provided by your local 50 Floor office to address your flooring matters. It was a sincere pleasure to earn your business. Thank you for choosing 50 Floor for your flooring needs.

Kind Regards,

Angel Mobley
Customer Service Department
50 Floor
561 Brick Church Park Dr, Nashville, TN 37207, USA
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I am very happy to report that the Assistant General Manager at 50 Floor (Eric Tetreault) responded quickly to my complaint and together we came to a mutually satisfactory resolution! I was pleased that the company was so expeditious in addressing my concerns and moved promptly to fix the problem.

My credit card was credited with an agreed upon amount to help cover the cost of a new mattress. Mr. Tetreault was courteous, listened intently, and understood my situation. So many other companies try to minimize customers' complaints.

In the future I will recommend 50 Floor to the HOA and other residents at my Townhouse development. The quality of their work and flooring materials were exceptional.

Thank you to the upper management in their superior customer relations and response! Like

Reason of review: Good customer service.

Fifty Floor Pros: Product and customer relations response.

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