Welcome to Fifty Floor Community
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Customer
testimonials
50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience. A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
Great Exoerience
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Fifty Floor Flooring Installation
SCAM by 50 Floor
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Fifty Floor Carpet Installation
New Reviewer
Dear Valued Customer, Thank you for taking the time to leave us a review. Firstly, we sincerely apologize to you for the incoviences you experience. We understand that you have commumicated with your local 50 Floor office to bring resolve to your concerns. We value...
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Not scheduled as promised
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Service
Fifty Floor Flooring Installation
Dissatisfaction with resolving an issue with the laminate floors
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Fifty Floor Flooring Installation
Great install, poor customer service and quailiy of floor
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Fifty Floor Flooring Installation
It was a nightmare
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50 Floor RESOLUTION to "Not what they show on Talk of the Town"
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Excellence in professional service and product!
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Fifty Floor Tile Installation
New Reviewer
Dear Valued Customer, Thank you for providing feedback on your experience. While we are unhappy to learn of your experience, we do understand that you have communicated with your local market to have your concerns addressed further. We appreciate the opportunity...
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Resolved
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Location
Nashville, Tennessee
Service
Fifty Floor Carpet Installation
6 miles too far
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Fifty Floor Sales Representative
POOR SERVICE 50FLOOR HAS NO ORGANIZATION WHAT SO EVER
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Fifty Floor Floor Repair
Very Disappointing!
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Service
Fifty Floor Flooring Installation
Resolved
Resolved: Poor customer service
author's review
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Service
Fifty Floor Customer Care
We are so happy with our new flooring!
The installers, Miguel and crew, were incredibly top-notch. You could tell how very experienced they were, as they delivered high-quality workmanship. They are professionals, and I highly recommend them.
Testimonial
Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Service
Fifty Floor Flooring Installation
Reason of review
Good quality
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Fifty Floor
In 2016 you installed Armstrong Flooring in my kitchen laundry room, and 2 bathrooms. By 2017 the seams were coming apart.
Because it has a lifetime warranty you replaced the flooring free of charge. Now it's 2018 and we called your company again with the same problem. The control manager came out took pictures, and we told him no more Armstrong flooring. We would like another type of flooring.
He came out last week with ceramic and porcelain samples. I picked out a certain one and he told me if I were a first time customer it would cost me over 4,000.00 but because this was a replacement it would only be 2,700.00. Needless to say my husband and I just laughed when he told us that. First of all if it is 2,700.00 then I have a 500.00 credit coming because we paid 3,200.00 for the first floor.
When I told him it didn't even make sense, his answer was it was a different material. I then said I would take something comparable, and he said there wasn't anything. (Exact words) I asked him were we eating the cost for ordering that particular flooring? The only words he could say was different flooring.
He packed up his samples and left!! This does not speak well of Fifty Flooring. We have already sent in a complaint to Dale Cardwell. Now I would like to hear from Fifty Floor.
I think I would rather just get my money back and replace the floor with someone else. This is absolutely unheard of on a floor guaranteed for a lifetime. The last installer told us you weren't even going to carry this type of floor anymore.
Waiting to hear from you. Judy & Ewell Hitchcock 655 Camry Circle Dallas GA 30157 6** **6-1446 judyb@***.com