Welcome to Fifty Floor Community

Original review posted by user Jun 06, 2018

Wish i could rate zero. After not showing for first appointment....Got a call from their General manager profusely apologizing and saying they were going to make it right....

Well 50 floor thanks for "making it right " by ONCE AGAIN not showing up for my scheduled appointment today between 11am to 1 pm. And ONCE AGAIN i rescheduled another appointment for you to come out. WOW. JUST HOW.

I WILL ABSOLUTELY MKE SURE EVERYONE I COME ACROSS KNOWS ABOUT YOUR WONDERFUL CUSTOMER SERVICE!!!!!!!

Just so you know this is your customer my dying mother whom i am trying to fix up her place for her before she passes.

I have had to reschedule nurses. Etc for your appointments with 2 no shows

It is sad to see people get ripped off by so called flooring company's

For consumers looking tile work look "in the area you live for a tile setter with references ". You are spending a lot of money, get what you are paying for not some big name. High end tile work demands high end craftsman. Different types of tile require precise applications, and prep work in all tile installations is " foremost in ALL installations"

Your floor has to be prepped before installation cleaned washed from dust and or any other debris that will prevent adhesion the thin set or other mortars used. GET KNOWLEDGE BEFORE YOU SPEND YOUR MONEY

best sources are local tile distributors they do know who is best in your area . best of luck

JOE KINCHELOE, SALESMAN FOR 50 FLOOR TOLD MY

DAUGHTER SHE WOULD HAVE CARPET INSTALLED FOR

COMMERCIAL BUILDING ON 4-28-18 - THEY HAD NO INTENTION OF DOING ANYTHING. NEVER CALLED HER -

NEVER SHOWED UP - SHE NEEDED CARPET INSTALLED

FOR FOLLOWING MONDAY FOR CLIENTS.

WHEN WE CALLED 50 FLOOR, WE WERE TOLD 'INSTALLATION

DEPT. IS CLOSED.' NO EXPLANATION - NOTHING.

CALLED JOE 4 TIMES - VOICEMAIL - DOESN'T EVEN ANSWER

THE PHONE. COULD CARE LESS.

I WAS SUPPOSE TO HAVE CARPETING INSTALLED IN MY

HOME NEXT WEEK - CANCELLED THE ORDER.

COMPANY IS USELESS - PROMISE EVERYTHING - TAKE YOUR

MONEY AND RUN - SHOULD BE SUED. CAN'T GET ANYONE

ON PHONE - EVER.

My floors were supposed to take 2 days to install. I took 2days off work for this.

The first day the guy came late, unloaded flooring and left. Second day came late, worked on install and wanted to leave at 5 with floors less than half done. I had to have a friend come another day so they could finish but again they did not. Horrible install, gaps in flooring, around doorways, cut to much off molding.

Came back again several weeks later. I was asked if I wanted the same guy and I said no. He came anyway. Still horrible looking.

This was $10,000 worth of top of the line of flooring! I thought I was going to get quality work. Boy was I wrong.

No communication skills at this company. My floors still look horrible.

The crew to lay the floor didn’t show up until noon the first day, and was at least an hour or more late the following days. They did not speak English so communication was impossible.

They rushed laying the trim, assuming because they ran out of time from being late every day. The trim did not match anything. It looks so bad, I had to hire a handy may to come in and fix it. A$500 concession was given, after being charged just short of $10,000!!

Makes me sick every time I think about it. Terrible!! The vanity was removed from the bathroom, we were told they would install the new vanity, didn’t happen. Do not use this company.

Look at the pictures!! Definitely not worth the money, stress or heart break.

Can not take pictures of damage to wall and base board. Am disable and don't have people that come to see us.

We will just handle this problem. This is the 2nd time your people have messed up. We will just not use 50 floors again or recommend. I want my review posted liked you post all the good reviews.

The last one I posted. Thank You Tammy Wilson for trying to help. But not everyone has a cell phone.

Baseboards painted scrapped off bad on side. Wall one side scuffed up.

Just had painted. The salesman was great but the people that put the carpet down never said a word to us.

No phone call to let us know they were coming.

Will start posting on face book. Bad service.!