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Fifty Floor - Worst Experience Ever!!
Dear Valued Customer, Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to continue addressing your flooring matters and provide the best solution for a resolve. We understand while you are...
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Review
#1689227 Review #1689227 is a subjective opinion of poster.
Fifty Floor's reply to:

Fifty Floor - Disaster and Lies

Dear Valued Customer,

Thank you for your feedback on your experience with 50 Floor. We pride ourselves in maintaining the highest standards of service for our customers, and we wish to extend our sincerest apologies concerning this matter to you. I am currently working with your local 50 Floor office to address your matters, and the local market has made a few attempts to reach you to schedule a date for the completion of your floor installation. Please feel free to contact me directly to further assist you. I look forward to your call.

Sincerely,

Angel Mobley
Customer Service Department
50 Floor
678-961-2266 (Direct)
Review
#1668353 Review #1668353 is a subjective opinion of poster.
Pros
  • Installers
Cons
  • Promises broken
  • Install not complete
  • Three times did not have enough flooring to complete the job
Reason of review
Poor customer service
Loss
$10302
Preferred solution
Deliver product or service ordered
Tags
  • Wood Flooring
  • Terrible Customer Relations

Started wood floor install in kitchen, laundry bathroom and hallways in Aug 2019 50 Floor in Grand Prairie, TX said it would take 3 days to complete. On second day, they told me they did not have enough product to finish Waiting almost 3 weeks for more wood flooring to come in.

When Installers came back out with more flooring, they said they still did not have enough flooring.

Three more weeks later they came back and and still did not have enough flooring to complete the job. 53 days later, job still not complete with no estimate

Fifty Floor's reply to:

Dear Valued Customer, Thank you for providing feedback on your experience with your floor installation completed by 50 Floor. We sincerely apologize for the matter concerning the dust in your home which occurred from the floor installation. Our intent is only to...
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Review
#1645155 Review #1645155 is a subjective opinion of poster.
Dear Valued Customer, Thank you for taking the time to leave a review on your experience. We understand you are in communication with your local 50 Floor office to address the installation issues you have present in your home. Presently, the local office is waiting for...
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Review
#1643391 Review #1643391 is a subjective opinion of poster.
Tags
  • issues
  • Terrible Customer Relations
  • Sucks
Dear Valued Customer, Thank you for taking the time to leave us a review. We understand you are in communication with your local 50 Floor office to further address the matters with your floor described from your review. We pride ourselves in maintaining the highest...
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Review
#1632817 Review #1632817 is a subjective opinion of poster.
Dear Valued Customer, Thank you for bringing this matter further to our attention. Firstly, we kindly offer our sincerest apologies for your floor issue taking a little longer than usual to be thoroughly repaired. We understand the installer did visit your home again...
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Review
#1630532 Review #1630532 is a subjective opinion of poster.
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Fifty Floor - What a Freaking JOKE!
Dear Valued Customer, Thank you for taking the time to leave us a review. We understand that you are in communication with your local 50 Floor office who is diligently working to address all of your flooring issues. Please accept our sincere apology that your flooring...
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Review
#1625222 Review #1625222 is a subjective opinion of poster.
Tags
  • issues
  • Sucks
Fifty Floor - Not a good experience
Fifty Floor - Not a good experience
Dear Valued Customer, Thank you for taking the time to leave us your valuable feedback. We understand that you are in further communication with the local market who will schedule a manager to visit your home to assess your said concerns with your previous repair. We...
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Review
#1622866 Review #1622866 is a subjective opinion of poster.
Tags
  • Sucks
Dear Valued Customer, Thank you for your feedback. We sincerely apologize to you for the mentioned issues you experienced with your floor installation. We pride ourselves in installing every customer’s floor to industry standards. We further understand that you are in...
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Review
#1620042 Review #1620042 is a subjective opinion of poster.

Contact Fifty Floor Customer Service

Mailing Address:
4701 Granite Drive
Tucker, Georgia 30084
United States
All Fifty Floor Contacts

Fifty Floor Most Helpful Reviews

More
Dear Valued Customer, Thank you for taking the time to leave a review on your experience with 50 Floor. We understand that you are in communication with your local 50 Floor office to correct your flooring matters with your carpet and a date has been scheduled to repair...
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Review
#1615078 Review #1615078 is a subjective opinion of poster.
Tags
  • Wood Flooring
  • Terrible Customer Relations
  • Sucks