Reply by Fifty Floor

Dear Valued Customer,

Thank you for providing feedback on your experience with your floor installation completed by 50 Floor. We sincerely apologize for the matter concerning the dust in your home which occurred from the floor installation. Our intent is only to install a floor that will bring you years of happiness and add value to your home in many ways than one. 50 Floor, however can not be responsible for the dust accumulation in one’s home as dust is a normal part of a flooring installation. Thank you for your candid feedback. Your business is greatly appreciated.

Angel Mobley
Customer Service Department
50 Floor
678-961-2266
Author's
2.8
Details
0 comments

They had to use a machine and jack hammers to remove my tile. They damaged the concrete with there machine and then tried to fill all the holes and covered it before it dried.They never covered the walls and left me a ton of mess to clean up.The contractors wife came in and dusted things however all the dust got into kitchen cabinets and that wasnt cleaned.The walls w e re covered in dust.My a/c thermostat went out.I had to replace it.My phones were covered in dust., and all the phones went out and all new lines had to be replaced.The guy who came out to measure and was so far off they were short boards.I bought custom floor boards and had them pained.The measurments were so far off I was stuck with half of them.I would never recomemnd 50 floors. I asked the installer why didnt they cover everything.They said 50 floors doesnt pay them extra to cover the walls.Even though the floors look good what they put me through was unbelievable.I could go on but I would spend all day typing!!!!

Reason of review: Got stuck with all this expense.

Monetary Loss: $700.

Preferred solution: Let the company propose a solution.

Fifty Floor Pros: Nice floors.

Fifty Floor Cons: Whole experience.

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