We made a deposit on a floor and when the installation guy arrived he did not have anything close to what the salesman sold us and was totally the wrong color. The salesman said the material was 1/4" wood flooring when, in fact, it was flimsy vinyl.
We called to cancel the entire order due to misrepresentation and were told that deposits were not refundable!
Reason of review: Not as described/ advertised.
Preferred solution: Full refund.
Fifty Floor Cons: Misreprentation, Misrepresentation.