This company is not a company of honor or integrity. I paid an arm and leg for what I thought was quality wood, carpet, padding, and vinyl flooring but no longer sure that is what I received.
There have been so many issues and the "fixes" have created more issues. The floating floor in my laundry has made my HE washer vibrate all over the place and no one seems interested in fixing the issue. I have had a washer repairman out and there is nothing wrong with the washer. Phone calls are not returned and empty promises are dished out.
There is a raised seem area in my carpet which I distinctly told the installer I did not want to have. Of course, he assured me there would not be. Because of all the issues, I was told that compensation was due me. Another empty promise.
I cannot begin to describe my disappointment when I have waited 20 years to update my house with a dream of beauty. I could have used Home Depot for so much less and probably received a better installation and quality of materials, Teresa Dean
Product or Service Mentioned: Fifty Floor Flooring Installation.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Price reduction.