Fifty Floor - Eye For Detail

I had the pleasure to watch this crew at work today. They were very professional and made accommodations when having to move the heavy furniture as well. The team works well together worked quickly. I appreciated their eye for detail and they didn't seem to mind my many questions, as well. Thank you Veto, Cesar, and Jose Tonia Jordan care of Hazel Jordan
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Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#993631 Review #993631 is a subjective opinion of poster.
Service
Fifty Floor Customer Care
Reason of review
Good customer service

Fifty Floor - Well Done!

They kept you informed of their arrival and did a very professional job. Well done!! We will use them again. Carol Warner
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Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1004802 Review #1004802 is a subjective opinion of poster.
Service
Fifty Floor Customer Care
Reason of review
Good customer service
Resolved
Fifty Floor's reply to:

Resolved: Fifty Floor - Extremely Disappointed

Dear Evelyn Conigliaro,

Thank you for choosing to contract with 50 Floor for your flooring needs. I appreciated the opportunity to speak with you to discuss your concerns for your scheduled floor installation. I am also elated to hear that your installation was a success. 50 Floor installs thousands of successful flooring installations each year. We take pride in offering great service to our customers from beginning to end. Should you have any additional concerns or questions, please do not hesitate to give me a call directly so I may address the matter(s) for you.

Kind Regards,

Angel Mobley
Customer Service Department
50 Floor
678-961-2266
ID
#902270 Review #902270 is a subjective opinion of poster.
Service
Fifty Floor Customer Care
Reason of review
Poor customer service

Update by user Aug 24, 2016

After several discussions, 50 Floors did send the proper crew to do our floors, and I must say that they did do a very good job. Thank you to Jorge and the rest of the crew.

Original review posted by user Aug 17, 2016

We were told that the furniture, that was SEEN by the salesman, would be moved. We moved everything else that could've been in the way as so instructed by 50 Floor, so on the scheduled day, two men were sent, to my surprise, because I was told that it would be 3or 4 guys.

I myself do not know anyone that has toy furniture. We have real full size bedroom sets. These two men looked at my furniture, called the manager to say they were not doing the job, and without letting me know.....just left. Where is the professionalism in that or that of the company that could not send another crew.

Now we are told that it will be tomorrow.

Does anyone care the condition we are living in now? This is horrible!

Fifty Floor - All the way through a great experience

Very impressed-from sales person,scheduling,installers to quality assurance manager. All the way through a great experience. My installer, Isidoro Matias, was a real perfectionist. I will most assuredly call 50 Floors when ready to do my downstairs. Debbie in Powder Springs GA
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Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#909665 Review #909665 is a subjective opinion of poster.
Service
Fifty Floor Customer Care
Reason of review
Good customer service

Fifty Floor - SMOOTH SAILING

Thank you Luc and the crew. They were amazing. We did encounter a problem and needed to make a trip to Home Depot. The guys went with my husband to make sure he purchased the correct material. Once they returned they made all the changes to the sub-floor and it was smooth sailing afterwards. And by the way, when you receive your phone call on installment day and they say "we are about 15-30 mins. out do yourself a favor-Get Up! I hope all of you guys can have the fun we had with the Luc Crew! Vivian in Decatur Installed on Mar. 9, 2016
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Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#841188 Review #841188 is a subjective opinion of poster.
Service
Fifty Floor Customer Care
Reason of review
Good customer service

Fifty Floor - ABOVE AND BEYOND

Great job Sousa & VJ.~you went above & beyond. Maureen Allin in Duluth Installed on Feb. 8, 2016
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Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#841180 Review #841180 is a subjective opinion of poster.
Service
Fifty Floor Customer Care
Reason of review
Good customer service
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Fifty Floor - 50 Floor - Customer Care Review
Thank you for contracting with 50 Floor on your flooring project. Please feel free to give me a call directly to address the floor concerns you have. Our records indicate that we have previously provided to you a few options to move forward on addressing these...
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Featured
ID
#582930 Review #582930 is a subjective opinion of poster.
Service
Fifty Floor Customer Care
Tags
  • Tile Flooring