Seller: Fifty Floor Product: Fifty Floor Flooring Installation Clear all filters (0 of 86 reviews match)
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Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

We were referred to 50 floor from a friend and co-worker.So glad we went with them. Our rep David was on time and very thorough explaining the differences in types of floors we were considering. The pros and cons of each based on our situation. He took time and we...
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Review
#1231994 Review #1231994 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good customer service
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - Well done

Fifty Floor - Well done
Two installers put our wood laminate floor in in less than a day. It is beautiful and really makes the living room area bigger and brighter. We were missing a threshhold piece but the contracter came back within a week and fixed it. All in all, we are pleased.
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Review
#1091623 Review #1091623 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good quality
Fifty Floor's reply to:

Fifty Floor in Tucker, Georgia - Not a satisfied customer! Extreme Disappointment!

Dear Valued Customer,

Thank you for sharing your experience on partnering with 50 Floor for your floor installation. We appreciate your feedback.Please be assured that we will continue to move forward to address your installation concerns you shared during a recent site visit to your home by 50 Floor's general manager(8/21/17).
Review
#1089592 Review #1089592 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Bad quality
Fifty Floor - Not a satisfied customer! Extreme Disappointment!
Fifty Floor - Not a satisfied customer! Extreme Disappointment!
Fifty Floor - Not a satisfied customer! Extreme Disappointment!
Fifty Floor - Not a satisfied customer! Extreme Disappointment!
Fifty Floor - Not a satisfied customer! Extreme Disappointment!

Edit- I must edit to reflect recent developments in our flooring saga. Our sales person Todd, who is unaware of just how horrible the installation is, the damages that have occurred in my home, and the extremely poor professionalism of his installer, took it upon himself to sent a "pay up now" threatening text late at night to us.

Due to the horrible installation our dishwasher is unable to move, we had to cut into our cabinets for our refrigerator to be replaced and our over is an inch higher than the counters. Not to mention our deck is destroyed from the tiles being cut there and not cleaned up. We have pieces of tiles in our yard and all over our deck, which is dangerous to my family. If this is the continued communication from this company, I am unsure how they stay in business.

The Quality Assurance Manager has been involved and deemed the job unacceptable and they will be redoing our floors. While I wish I could give them a higher review, I just cannot. The floors do look great but the installation process was grueling. The salesman, Todd, was excellent.

Very helpful and knowledgeable. The product is beautiful and looks great so far. However, the installation process was a nightmare. The installer was never on time and never called before arriving.

It was a daily guessing game as to when he would show up. Our job wasn't the easiest and Mother Nature didn't cooperate but that is Atlanta in the summer time so we understand the project taking a few more days. What we are not okay with is the lack of timely arrival and rushing that took place at the end of the job. The installer arrived around 10:30 or 11 and didn't get done during the day, remember those Atlanta afternoon storms.

So this delayed the install more. At the end, he was in such a hurry to move on that he replaced our heavy appliances before the grout was set or dried, I did make him move them, which he didn't seem happy about. For as much as we spent on the floors, we wanted it done correctly the first time. Being displaced with a toddler and a dog for 3 days was tough.

We didn't want to do that again if something was wrong. I would like to recommend the company, just definitely NOT the installer!

Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - FANTASTIC!!!

FANTASTIC!!! Very smooth process, 50 Floor did an excellent job. I got my floors and did some painting beforehand and my place looks brand new!!! Would recommend again and again. D Lutz Nashville
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Review
#1232015 Review #1232015 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good customer service
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - Love my new floors

We used 50 Floor to replace our floors on our main level. Luis was great. Had A LOT of patience and explained the product better that the two other companies we had out here. Installation was good, Michael and his team worked non stop and moved all my furniture out and back. Love my new hardwood floors M Espinal Georgia
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Review
#1232004 Review #1232004 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good quality
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - 10 Stars!!!!!!

First, let me start by saying this is a great company. 50 Floor did a great job putting hardwood on my stairs. The sales Rep. Joseph Silva was on time and very professional. I was referred to Joseph Silva by a friend who loves her carpet. The price was great and I will be using them again soon. 10 stars!!!!! S Melanin Georgia
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Review
#1232002 Review #1232002 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Fair pricing
Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I had a GREAT experience with 50 Floors! I am extremely pleased with my laminate flooring. I have 4 dogs of various ages, and the existing carpeting just had to go!! Will Bedingfield was my salesman, and he was prompt, knowledgeable and courteous! He not only advised...
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Review
#1231998 Review #1231998 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good quality
Fifty Floor's reply to:

Fifty Floor - Beyond disappointed

Dear Valued Customer,

Thank you for choosing 50 Floor for your flooring needs. All manufacturers warranties flooring products. Each manufacture has different terms and conditions for what is covered and what is not covered for the warranty. As you have described scratches visible in the floor finish, manufactures usually will advise for furniture, etc to be covered or fitted with appropriate protective material. A suitable mat or sufficiently large transition area at the entrance door(s) must be used to prevent sand and/or dust from damaging the flooring. Scratches are not covered under the one-year installation warranty provided by 50 Floor nor the manufacturer’s warranty provided by the manufacture of your flooring type. 50 Floor successfully installs tens of thousands of flooring installations across the country each year. We do not take lightly your flooring concerns. As advised before to you, we are open to providing a discount toward a new flooring purchase.

Thank you once again for choosing 50 Floor. Should you have any further flooring concerns, please feel free to give me a directly to discuss further.
Review
#1084035 Review #1084035 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Warranty issue

I had originally wanted hardwood flooring, but the sales associate convinced me that laminate was the way to go because of its durability and lifetime guarantee. She asked if we had dogs (we don't) and said people who do go with laminate over hardwood because it won't scratch.

I was worried because I know you can sand and redo hardwood if anything does happen and asked what if something happens with the laminate and she said it won't but if it does it has a lifetime guarantee. We had 908 square feet of laminate and we paid 6700 . Within a year I started noticing thin scratches throughout the floor with no apparent cause. Now the entire floor is made up of scratches and if a tiny drop of water hits a seam it swells up.

50 floor came out to inspect the floor not even two years after purchase and said we needed a total replacement but the warranty doesn't cover that. ( the warranty doesn't really cover anything if you read it). I have been going back and forth for over 3 years and the best they will do is give me a 2000 discount on a new floor. I am outraged- I was overcharged for the floor in the first place- and was sold defective product-now they want me to give them more money to fix it?

I could go buy flooring and put it in less that the discounted price they are offering- I have three small kids and this is the largest purchase I have made since we bought our house and it has made me completely weary. I was even told by 50 floor associate- that it's in the contract that the sales persons description of the flooring doesn't have to be true-----so please buyer beware

Fifty Floor's reply to:

Fifty Floor - Frustrated

Dear Valued Customer,


Thank you for your review. We appreciate you bringing your flooring concerns to our attention. As discussed, your appointment is scheduled for 08/09/17. We look forward to taking care of your flooring matters. Should you have any further questions or concerns, please feel free to contact me directly. Thank you for choosing 50 Floor for your flooring needs.
Review
#1083974 Review #1083974 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Bad quality
Fifty Floor - Frustrated
Fifty Floor - Frustrated

Had our floors done last Monday. All the doorway boards are up or coming up.

I called and sent pictures and video several times. We will get it fixed. I said we get home at 4 well Sergio showed up at 12. I said after 4 he said I'll come back Saturday at 2.

Well here it is almost 4 nothing. I call they will check on it and call back.

Still waiting. I told them from the first time I talked to them I have a toddler and she better not get hurt.

Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - Easy and Stress free

Our floors were just installed by 50 Floor. They did a great job. Our sales person was James McCubbin. He was great and made the buying process easy and stress free. We will use them again in the future. Wethington M Nashville
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Review
#1232013 Review #1232013 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good quality