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We hired 50 Floor because the free in-home estimate went so well. The man that came out was very kind, honest, and professional. We had 3 companies come out for estimates, one that gave an estimate much higher than 50 Floors, and one that gave an estimate quite a bit...
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Review
#1730113 Review #1730113 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Fifty Floor's reply to:

Disaster and Lies | Fifty Floor

Dear Valued Customer,

Thank you for your feedback on your experience with 50 Floor. We pride ourselves in maintaining the highest standards of service for our customers, and we wish to extend our sincerest apologies concerning this matter to you. I am currently working with your local 50 Floor office to address your matters, and the local market has made a few attempts to reach you to schedule a date for the completion of your floor installation. Please feel free to contact me directly to further assist you. I look forward to your call.

Sincerely,

Angel Mobley
Customer Service Department
50 Floor
678-961-2266 (Direct)
Review
#1668353 Review #1668353 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Pros
  • Installers
Cons
  • Promises broken
  • Bad install
  • Three times did not have enough flooring to complete the job
Reason of review
Poor customer service
Loss
$10302
Preferred solution
Deliver product or service ordered
Tags
  • Wood Flooring
  • Terrible Customer Relations

Started wood floor install in kitchen, laundry bathroom and hallways in Aug 2019 50 Floor in Grand Prairie, TX said it would take 3 days to complete. On second day, they told me they did not have enough product to finish Waiting almost 3 weeks for more wood flooring to come in.

When Installers came back out with more flooring, they said they still did not have enough flooring.

Three more weeks later they came back and and still did not have enough flooring to complete the job. 53 days later, job still not complete with no estimate

Dear Valued Customer, Thank you for taking the time to leave us a review. We understand you are in communication with your local 50 Floor office to further address the matters with your floor described from your review. We pride ourselves in maintaining the highest...
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Review
#1632817 Review #1632817 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking time to leave us a such great review and entrusting us with installing your new floor. We are pleased to learn that your experience was great with us. Your business is greatly appreciated. Thank You, Angel Mobley Customer...
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Review
#1598817 Review #1598817 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking the time to leave us a review on your experience. We understand you have further communicated with your local 50 Floor office who scheduled a site-visit to your home to make sure you truly have the correct floor choice...
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Review
#1551726 Review #1551726 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking the time to communicate to us your experience with your installation. We furthermore understand that you are in communication with your local 50 Floor office to make sure your floor matters are fully addressed. We have every...
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Review
#1550076 Review #1550076 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for bringing this matter to our attention. We would like to extend our sincerest apologies concerning your flooring matters. Your local 50 Floor market will contact you soon to schedule an assessment to further address your concerns....
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Review
#1524428 Review #1524428 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking time to leave us a review on your experience with 50 Floor. Firstly, we’d like to offer our sincerest our apologies for any inconveniences we may have caused during the installation process for your floors. We understand...
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Review
#1513776 Review #1513776 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation

I love 50 Floor | Fifty Floor in Kingman, Arizona

This was the second room we had 50 Floor install Hardwood in and I love it. Alex and his co worker were so amazing and so professional. The work was done quickly and it looks perfect. I will definitely have 50 floor install flooring for me again.
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Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1501796 Review #1501796 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good quality

Fifty Floor Products and Services Reviews

Fifty Floor Flooring Installation Top Locations

Dear Valued Customer, It has come to our attention that you have chosen not to purchase flooring from 50 Floor. While we understand this may not be the best time, please keep in mind that we will gladly hold your order for 60 days as first advised to you from the...
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Review
#1456043 Review #1456043 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation