Product: Fifty Floor Flooring Installation Clear all filters (85 of 85 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
Fifty Floor's reply to:

Dear Valued Customer, Thank you for taking time to leave us a such great review and entrusting us with installing your new floor. We are pleased to learn that your experience was great with us. Your business is greatly appreciated. Thank You, Angel Mobley Customer...
View full review
Review
#1598817 Review #1598817 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking the time to leave us a review on your experience. We understand you have further communicated with your local 50 Floor office who scheduled a site-visit to your home to make sure you truly have the correct floor choice...
View full review
Review
#1551726 Review #1551726 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking the time to communicate to us your experience with your installation. We furthermore understand that you are in communication with your local 50 Floor office to make sure your floor matters are fully addressed. We have every...
View full review
Review
#1550076 Review #1550076 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for bringing this matter to our attention. We would like to extend our sincerest apologies concerning your flooring matters. Your local 50 Floor market will contact you soon to schedule an assessment to further address your concerns....
View full review
Review
#1524428 Review #1524428 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking time to leave us a review on your experience with 50 Floor. Firstly, we’d like to offer our sincerest our apologies for any inconveniences we may have caused during the installation process for your floors. We understand...
View full review
Review
#1513776 Review #1513776 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Testimonial

Fifty Floor - I love 50 Floor

This was the second room we had 50 Floor install Hardwood in and I love it. Alex and his co worker were so amazing and so professional. The work was done quickly and it looks perfect. I will definitely have 50 floor install flooring for me again.
View full review
Review
#1501796 Review #1501796 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good quality
Dear Valued Customer, It has come to our attention that you have chosen not to purchase flooring from 50 Floor. While we understand this may not be the best time, please keep in mind that we will gladly hold your order for 60 days as first advised to you from the...
View full review
Review
#1456043 Review #1456043 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Fifty Floor's reply to:

Fifty Floor - Poor service, not as promised.

I signed a remodeling contract for a Ceramic Tile floor and a Bamboo floor on the upper house level and two flights of stairs (Bamboo steps with white risers). The Ceramic tile installation, was installed without any problems; however, that all went south on the bamboo floor installation. He installed a portion of the floor by the time I returned from work, and noticed that the floor padding was missing under the floor boards, so mentioned to him my concerns about the missing padding and that some of the boards were not seated properly. He informed me that he did not see any padding with all the materials given to him and he also stated that the stairs were missing the white risers and wrong color for the step edges. I had to wait three weeks before they had the material needed to continue the work. They raised the entire floor to add the pad and reinstalled, before they realized that the riser board were to short. We to wait an additional three weeks for the proper sized boards before scheduling again; however, they returned with the wrong color on the step edges. Another 2 weeks passed before they came back to install all the step edges, but the transition board that is placed from the bamboo floor edge to master bedroom rug was also missing and I also identified to them a cracked board. Finally, after a week, they came back replaced the cracked board and installed the transitional board. All of this started in September 2018 and has not finished yet and it is the December 12, 2018. They still have to do an inspection and sign papers. Point is, they did not complete in a timely manner as advertised, they had poor customer service when I called the office, poor quality control program for purchasing and the inventory of all material needed before being issued to the installer. The installer was not specialized in laying wood floors. For the price I am paying, the service and experience is not and will not be recommended by me. I am currently waiting for a 50 floor survey, so I can be as brutal as I can. If your wondering what office or Branch, I'm located in Orlando Florida. I was informed that everyone in the Office area and warehouse locations where fired. Hopefully the new crew will do a better job. If you wish to contact me e-mail manuelisled@gmail.com
View full review
Review
#1416772 Review #1416772 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Tags
  • Wood Flooring
  • Sucks
Fifty Floor's reply to:

Fifty Floor - Crummy customer service

Had 3 bathrooms done in sheet vinyl and 2 rooms plus corridors in laminate wood with natural trim to match everything else in the house. There has not been any attempt at resolving the flaws with the install to date and it has been 5 months now. These are what I would call hit and run . I had to deal with installers that could not speak English and had to use an interpreter app to talk with them . After having a little time to get a thorough look at everything there are several unacceptable items that need repaired but I goes on DEAF EARS as they say , we signed saying everything was ok . All that was signed for was the fact that someone did install a product but no one can say it is ok as they did not get done with these installs till late night and we stayed outside out of the way almost entire time so as to not limit their working areas. These people need to be put out of business if their customer service is non existent and you only get what they want to give you forquality. The sheet vinyl in 1 bathroom was not prepped correctly and vinyl was installed with spry loc adhesive spray and the 1/4” underpayment was not run wall to wall or feathered at edges. The installer said he was doing what he was told to do . The edges of sheet vinyl are caulked and the floor makes a noise when you walk it. I have called several times and no one answers at the local office , so I called the main office here in Ga. and had a service order written and was told since we signed a paper there was nothing more that could be done for us . This is very poor service if any !
View full review
Review
#1410710 Review #1410710 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation

Fifty Floor Products and Services Reviews

Fifty Floor Flooring Installation Top Locations

Fifty Floor's reply to:

Fifty Floor - Poor service/installation

We started the process to have installation in March 2018. The day they were to come, we received a call about an hour prior to say the truck broke down and had to reschedule. That took weeks. Once they did come , they had 2 different types of flooring. They had to take up the floors. We had to wait for months before they came back. Once they came back they did a bad installation job and poor laying of the transitions. I had them come back and a supervisor agreed that the installations were incorrect in some areas. It is now almost November and we are still waiting for them to complete the job. They were to come about 2 weeks ago to fix some issues but they called the day of installation and said they had to reschedule. I had taken the day off for it. I am still not pleased with alot of the areas that have been laid. I spoke to the manager of the facility that did the floor and he had a rep from the tile company come out. A rep from the office said the gentleman said it was within manufacturing specs. I disagree!!! Alot of the planks are not seated correctly. I am totally unhappy with the whole thing. I paid almost $9,000 for something and NOT satisfied at all. I would greatly like to speak to a corporate manager to discuse options. At this point i would want them to come take all the floors and get my money back!!! Its been 7 or more long months of going back and forth.
View full review
Review
#1388216 Review #1388216 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation