State: Florida Product: Fifty Floor Flooring Installation Clear all filters (5 of 87 reviews match)
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Dear Valued Customer, Thank you for taking time to leave us a such great review and entrusting us with installing your new floor. We are pleased to learn that your experience was great with us. Your business is greatly appreciated. Thank You, Angel Mobley Customer...
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#1598817 Review #1598817 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for bringing this matter to our attention. We would like to extend our sincerest apologies concerning your flooring matters. Your local 50 Floor market will contact you soon to schedule an assessment to further address your concerns....
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#1524428 Review #1524428 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Dear Valued Customer, Thank you for taking time to leave us a review on your experience with 50 Floor. Firstly, we’d like to offer our sincerest our apologies for any inconveniences we may have caused during the installation process for your floors. We understand...
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#1513776 Review #1513776 is a subjective opinion of poster.
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Fifty Floor Flooring Installation
Fifty Floor's reply to:

Fifty Floor in Fort Lauderdale, Florida - Poor service/installation

Dear Valued Customer,

We would like to extend our sincerest apologies for the negative experience you faced with your floor installation. Thank you for allowing us to return to your home to correct your floor concerns and we look forward to your scheduled repair for 10/29/18. Please also expect a follow up call from management as you have requested.

Thank you for choosing 50 Floor for your flooring needs.

Angel Mobley
Customer Service Department
50 Floor
678-961-2266
Review
#1388216 Review #1388216 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Bad quality

We started the process to have installation in March 2018. The day they were to come, we received a call about an hour prior to say the truck broke down and had to reschedule. That took weeks.

Once they did come , they had 2 different types of flooring. They had to take up the floors. We had to wait for months before they came back. Once they came back they did a bad installation job and poor laying of the transitions. I had them come back and a supervisor agreed that the installations were incorrect in some areas. It is now almost November and we are still waiting for them to complete the job. They were to come about 2 weeks ago to fix some issues but they called the day of installation and said they had to reschedule. I had taken the day off for it.

I am still not pleased with alot of the areas that have been laid. I spoke to the manager of the facility that did the floor and he had a rep from the tile company come out. A rep from the office said the gentleman said it was within manufacturing specs. I disagree!!! Alot of the planks are not seated correctly. I am totally unhappy with the whole thing. I paid almost $9,000 for something and NOT satisfied at all.

I would greatly like to speak to a corporate manager to discuse options. At this point i would want them to come take all the floors and get my money back!!!

Its been 7 or more long months of going back and forth.

Testimonial

Fifty Floor is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Fifty Floor - 50 Floor Flooring Installation Review from Eustis, Florida

I contacted 50 Floor in March when I was moving into a new home, the salesmen David was upfront and very honest. The product ( carpet) was installed 4 days later and is way beyond my expectations. Great experience, thanks 50Floor....Teresa B. Orlando, FL.
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#833787 Review #833787 is a subjective opinion of poster.
Service
Fifty Floor Flooring Installation
Reason of review
Good quality

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