i had my job started on 9-20. i was told it would take a day.
After 2 full days and 2 half days and it is still not done. I went from a hardwood floor to a thin laminate floor/ i asked the salesman about the difference in heights and showed him where i was concerned about it. he said he used to install and no worries, they remove the trim and bring it down to have no gaps. if he would have been honest with me and said oh we can;t do this i could have chosen a different floor but it didn't happen.
he told the install mgr that it never came up . i know it did because i was concerned about it.
now the install mgr says if i want this fixed i have to have someone come in to replace the door frame around my 7 doorways. this is an expense i was not prepared for and could have been eliminated if the sales guy didn't lie to me.
Product or Service Mentioned: Fifty Floor Carpet Installation.
Reason of review: Bad quality.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
I liked: Floor is beautiful but the lack of trim work ruins the look.
I didn't like: Installation.