Reply by Fifty Floor

Dear Valued Customer,

Thank you for taking the time to provide feedback on your experience. Your local 50 Floor office has attempted to communicate with you to discuss and bring resolve to your floor matters. We sincerely would appreciate the opportunity to communicate with you further about your matters. Your local market will attempt to contact you again with the intent for resolve your matters.

Sincerely,

Angel Mobley
Customer Service Department
50 Floor
678-961-2266
Author's
Murfreesboro, Tennessee
1.7
Details
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De-laminating all over

Bubbles in bathrooms that make noise when you walk on them. Not to mention

Wrinkles in flooring.

Bowing in the living room that dips when you walk on it.

Anywhere they cut the trim too high, they caulked it.

A LOT of caulk

All the 1/4 round that was put back down was not put where it came from. It was all measured exactly and fit perfectly before. Part of a bathroom is missing the base completely!

Wherever a floor vent goes, they don’t fit.

They sent a crew of Mexican men which is fine, they normally do good work not this time. The first day, they packed up and left while we were out back,out of their way.

Hadn’t been here but a couple hours. Not one of them spoke English. Didn’t bother telling us they’d left.

We spent the whole time outside and then they told their boss that we were “mean to them”! But they didn’t speak English!

Many, many more problems.

No.

customer service whatsoever.

Seems once they got the money, we were out of luck!

We’d love for someone with some knowledge to come take a look.

I’ll keep complaining about this till the cows come home. This was a HUGE investment and it looks like crap!

Reason of review: Poor customer service.

Monetary Loss: $7000.

Preferred solution: Re do .

Fifty Floor Cons: Whole experience.

  • Sucks
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