After waiting two weeks to even get an install date, we had to wait another week for an install date. (3 weeks after placing our order) That appointment got cancelled because the truck broke down, the next install date was 5 days later, they were supposed to arrive around 1, then 3, they finally showed up at 5.
Installer did not have tack strips. He installed the carpet, less the 2 tack strip spots and said he would be back the NEXT day. Then he called Thursday and said he would be here Saturday between 8 and 8:30 ...
it's 9:30 and he's still not here and not answering his phone. Not a happy customer.
Product or Service Mentioned: Fifty Floor Flooring Installation.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.