We scheduled an installation for 8:00-10:00 morning window. The schedular stated that was the earliest to book a time.
On the day of installation, we were contacted that due to rain/traffic it would be closer to 9:30-10:30 window frame for the installers to show up. By 12:00 we called 50 Floors to find out what was going on. They replied that the installer would call us back. Jose called and said he would be here at 1:00 when he finishes his other job.
So our 8:00 first job of the day start window has been pushed off to 1:00 at the soonest due to another job.
Product or Service Mentioned: Fifty Floor Installation.
Reason of review: Poor customer service.