Reply by Fifty Floor

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Dear Valued Customer,

Thank you for sharing your experience and giving 50 Floor the opportunity to quickly correct your concerns with your installation. We appreciate your business and the confidence you placed in us. We look forward to working with you again in the future.

Thank You,

Angel Mobley
Customer Service Department
50 Floor
Author's
4.9
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
0 comments

Update by user Oct 24, 2018

Wrote a previous review that explained my frustration after the first day of work. I was contacted by the company to apologize for scheduling errors that caused my frustration.

The rest of the process was very good, great sales person, and the end product is beautiful.

I will always support and promote a company that expects the best, and produces the best and if a flaw or error happens along the way, quickly corrects and owns the mistake. Great Job, and thanks John for being a true professional.

Original review posted by user Oct 23, 2018

We were only having one room done the master bedroom told it would take one day when the workers were not Shocked anywhere near finished we were told they would not be back till Wednesday because they had another customer scheduled now my house is a mass no master bedroom and we have to wait while other customers are being served. Bad customer service planning when another customer starts before the previous one is finished

Product or Service Mentioned: Fifty Floor Flooring Installation.

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