Reply by Fifty Floor

Dear Valued Customer,

Thank you for taking the time to leave a review on your experience. We sincerely apologize to you for the mentioned matters that occurred during the installation process for your floor. We further understand that your local 50 Floor office has rectified the concerns to your satisfaction. We appreciate your valued feedback .

Thank You,
Angel Mobley
Customer Service Department
50 Floor
678-961-2266 (Direct)
Author's
4701 Granite Dr, Tucker, GA 30084
1.1
Details
0 comments

Not Happy with installation, first day they showed up 9am to do a living room & dinning room floor, didn't leave till 9:30 that night, because one of the two installers left to do another job, left us with one installer who no speak English. He knock over things in our living room and cut our phone line, service was lost for three days, he did not even let us know.

Day two, we had the bath room & kitchen floor done with vinyl, showed up 9:am with four installers two left because they brought the wrong flooring did not come back until 6:pm, finished the job 9:00 that night, once again no speak English, did not install the bathroom floor properly, got glue all over our new dinning room floor, which I had to clean after they left, did not leave us any extra vinyl in case of repair, we were stuck in our basement for two days waiting on the job to be done, complained to GM and he said he would send a check of $200 to pay for damages, and send us extra vinyl, we got the vinyl, but still waiting on the money fourth week coming up. would not recommend this company.

Reason of review: Problem with delivery.

Monetary Loss: $200.

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