Reply by Fifty Floor

Dear Valued Customer,

Thank you for bringing your flooring matter to our attention. We would like to extend our sincerest apologies concerning this matter you have mentioned. We understand at this time that you are in communication with your local 50 Floor office to address your concern further. Thank you for giving us the opportunity to further address your matter. Should you have addition concerns or questions, please feel free to give me a direct call to assist further.

Sincerely,


Angel Mobley
Customer Service Department
50 Floor
678-961-2266
Author's
Stone Mountain, Georgia
0 comments

My floors were done in January, then re-done in February by 50 floor after 2 months of delays. My stairs took 3 months to be done .

They looked fine from a distance as we could not inspect until the finish was dry.

Upon inspection we have gaps and different colors on the 3 of the the stairs. I am NOT at all happy with the end product

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