Reply by Fifty Floor

Dear Valued Customer,

Thank you for bringing this matter to our attention. We would like to extend our sincerest apologies concerning your flooring matters. Your local 50 Floor market will contact you soon to schedule an assessment to further address your concerns. Thank you for choosing 50 Floor for your flooring needs.

Kind Regards,

Angel Mobley
Customer Service Department
50 Floor
678-961-2266
Author's
9580 Delegates Dr, Orlando, FL 32837
2.8
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0 comments

While the floors look decent, the flooring (LVP) that was put in seemed thinner than what we ordered. That which we saw when they came to measure looked better quality than what was installed.

The moulding was left rough edged. Some of the transitions were cut a little short. Now months later, the edge of the carpet is slipping out. I was not pleased with the job that was done overall.

A few months after installation, there was these areas where the LVP would make noise when you walked on it. Several areas in the kitchen and hallway, seemed like they had space under them. They came out and of course, they said that it was due to expansion and contraction. It seems like they didn't do the leveling.

I don't have this every where but when you walk in some spots, the LVP dips down. I am not happy with the floor, finer points and the after installation issues.

Product or Service Mentioned: Fifty Floor Flooring Installation.

Reason of review: poor quality flooring, transition issues.

Monetary Loss: $2400.

Preferred solution: Let the company propose a solution.

I liked: Came to my home.

I didn't like: End result lomg term.

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