Reply by Fifty Floor

Dear Frederick James,

Thank you for sharing your flooring concerns. As it was communicated to you, you will receive a follow up call from your local market to further address your flooring concerns. We appreciate you choosing to partner with 50 Floor for your flooring needs.
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Value for money

I paid $1900.00 for a small bedroom and small closet and I got cheap flooring and insults from "customer relations" BEWARE they "TALK" great , looks OK when installed and less than 5 months later it looks like it is 100 years old and THEY BLAME YOU and want to "repair" with the same cheap flooring that they installed to start with. I tried another company years ago and was satisfied with product but installation was a problem, saw the ads for 50 floor and tried them with one small bedroom and told sales person if all was well I would do master bedroom later.

Never heard back and when flooring started to rise and peel I contacted local and got insulted and hung up on, I then called National office and same thing. Have not heard back in a month so I guess that I am stuck.

Product or Service Mentioned: Laminate Flooring.

Reason of review: Damaged or defective.

Monetary Loss: $1900.

Preferred solution: Let the company propose a solution.

Fifty Floor Cons: Customer service and product.

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