Fifty Floor Questions and Answers

Hello Ms. Ennis, Thank you for your question.

Yes, 50 Floor will schedule an appointment to visit a customer’s home to provide an estimate for new flooring. We will gladly follow up with a call to schedule an appointment for you to choose new flooring for your new home.

Thank you for your question. Kind Regards, Angel Mobley Customer Service Department 50 Floor 678-961-2266

Dear Value Customer,Thank you for considering 50 Floor for your flooring needs. Yes, our “Free Installation Sale” is still in effect until July 31st!

Our free installation sale applies to all laminate, hardwood, and carpet. All rooms selected on contractual agreement qualify for the “Free Installation Sale” offer.

Dear Valued Customer,

Thank you for your question. Should a customer choose to cancel outside the 72 hour grace period, the customer will be subject to paying a cancellation fee equal to 20% of the grand total to offset 50 Floor’s cost arising out of the cancellation. The cancellation fee will be taken out of the deposit provided by the customer and any excess deposit will be returned to the customer within 10 business days.

There was a dog urine stain on our carpet. A box store commercial carpet cleaner was used to try to clean it.

It left a residue that is grabbing dirt from shoe etc as we walk by. What is best way to clean this stain.

We do not want to use a steam cleaning service. Have considered using a diluted white vinegar solution.