Welcome to Fifty Floor Community
50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience.
A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
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Dear Valued Customer, Thank you for taking the time to share your feedback. We understand that you have communicated with the local office closest to you and was advised unfortunately at this time 50 Floor is not available in your area to serve you, and other potential...
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Product
Dear Valued Customer, Thank you for taking the time to communicate to us your experience with your floor installation. Please accept our sincerest apology for all issues you faced during your floor installation process. We understand that you have now communicated with...
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Dear Valued Customer, Thank you for sharing your feedback on your floor installation. We would like to apologize for your negative experience, as what you have described in your review is not a normal characteristic of our company. We appreciate the opportunity to...
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Resolved
Dear Valued Customer, Thank you for sharing your feedback. We sincerely apologize for the misunderstanding of your scheduled appointment and appreciate the continued opportunity to earn your business. Should you have additional questions or concerns after the end of...
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Testimonial
The company was great and the the installers were fantastic. Very Professional.I highly recommend them. I was so happy with them that I have them doing another floor. I would highly recommend them to everyone..You will be happy The installers were on time and made sure...
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Dear Valued Customer, Thank you for sharing your feedback and taking the time to speak with 50 Floor further on your feedback. As a professional practice, all installers hired for 50 Floor have continuous professional training for each flooring type including tile....
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Dear Valued Customer, Thank you for your feedback. Please accept our sincerest apologies for the experience you shared. We understand that you have communicated with a member of management in both local and corporate offices to address your concerns which are now...
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Product
Dear Valued Customer, Thank you for your feedback. We greatly apologize for all inconveniences you experienced for your installation as we were not aware of these matters until recent. As it was advised to you, the local market is gladly working to resolve all...
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Dear Valued Customer, Thank you for your feedback. One of our number one priorities for a customer is to continue providing assurance for a successful completion of their floor installation. We do understand that there were inconveniences in which occurred during...
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Dear Valued Customer, Thank you for sharing with us your experience on partnering with 50 Floor for your flooring needs. It is never our intention to provide a customer with an experience which is left unacceptable or disappointing. When given the opportunity, 50...
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