State: Tennessee Clear all filters (11 of 204 reviews match)
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I am very happy to report that the Assistant General Manager at 50 Floor (Eric Tetreault) responded quickly to my complaint and together we came to a mutually satisfactory resolution! I was pleased that the company was so expeditious in addressing my concerns and moved...
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Nashville, Tennessee
I liked
  • Product and customer relations response
#1335473
Resolved
Fifty Floor - Not what they show on Talk of the Town Extra!
Dear Valued Customer, Thank you for providing feedback on your experience. While we are unhappy to learn of your experience, we do understand that you have communicated with your local market to have your concerns addressed further. We appreciate the opportunity...
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Nashville, Tennessee
#1331402
Dear Valued Customer, Thank you for taking the time to communicate to us your experience with your floor installation. Please accept our sincerest apology for all issues you faced during your floor installation process. We understand that you have now communicated with...
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Nashville, Tennessee
#1307472
Dear Valued Customer, Thank you for your feedback. We greatly apologize for all inconveniences you experienced for your installation as we were not aware of these matters until recent. As it was advised to you, the local market is gladly working to resolve all...
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Nashville, Tennessee
#1243001
Fifty Floor's reply to:

Dear Valued Customer, Thank you for taking the time to advise 50 Floor of your experience. It is our intent to make sure every customer’s matter is addressed thoroughly. We appreciate you taking the time to speak with us further to bring resolve to your matters. It was...
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Nashville, Tennessee
#1220334
Fifty Floor's reply to:

Dear Mr. and Mrs. Hooper, Thank you for sharing your feedback on your experience with 50 Floor. We are aware that you are in communication with the local manager of your market to further address your floor installation concerns. We sincerely apologize for the...
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Nashville, Tennessee
#1134675
Fifty Floor's reply to:

Dear Valued Customer, Thank you for taking the time to submit a review regarding your experience with 50 Floor. I do understand that 50 Floor has resolved your floor matters now. We truly appreciate you choosing 50 Floor for your flooring needs and apologize for any...
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Antioch, Tennessee
#882108
Fifty Floor's reply to:

Thank you for your review. We’re so happy you decided to choose 50 Floor for your flooring needs. Please feel free to give me a call directly to address any floor concerns you may have. Thank You, Angel Mobley Customer Service Department 50 Floor 678-961-2266 (Direct)
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Watertown, Tennessee
#718711
Thank you for taking the time to post a review on 50 Floor. We value you as an installer and thank you for your partnership with our company. We also understand that these concerns you have mentioned were addressed through the market where you performed the floor...
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Lawrenceburg, Tennessee
#682826

Contact Fifty Floor Customer Service

Mailing Address:
4701 Granite Drive
Tucker, Georgia 30084
United States
Phone:
(877) 503-5667
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50 Floor is very happy you have decided to contract us to complete your installation. We are not known for the experience you have detailed and I thank you for bringing your concerns to our attention. I would like to further investigate your account so I may assist...
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Lebanon, Tennessee
#671523