Fifty Floor's reply to:

Fifty Floor - Worst ever

Dear Valued Customer,

Thank you for taking the time to submit a review regarding your experience with 50 Floor. I do understand that 50 Floor has resolved your floor matters now. We truly appreciate you choosing 50 Floor for your flooring needs and apologize for any inconveniences that may have been caused to you. You are welcome to give me a call directly should you have any additional matters to address.

Kind Regards,

Angel Mobley
Customer Service Department
50 Floor
#882108 Review #882108 is a subjective opinion of poster.
Reason of review
Being lied to

As I see my post is not showing It Took 2 weeks to finish. Never showed up.

Stove and regf. moved to dining room And they didn't come back. Talked with Tim in Nashville said he will com. something for everything we when threw Never happen.

And no one every call or gave a ***. Just lies. What happen 50 floors ! The only person that was good was the salesman, boy were we fooled.

And my dining room floor is not level as it was before. Took all my dresser drawers out and said you have to ut them back in. The salesman looks like a fool. As of July 15 I will post this ever were I can.

I would hate for someone else to spend this kind of money and get screwed. And I still have to do the other half of my house.

Fifty Floor's reply to:

Fifty Floor - Horrible mistake

You choosing 50 Floor is very much appreciated. We are grateful we could have assisted you with completing your flooring needs. I am sorry to know that water has damaged your newly installed floor which required the product to be ripped out in the interest of rectifying the damage to your home. This type of damage is unfortunately not cover under warranty. We would provide you with different options on replacing the floor as long as the excessive moisture has been addressed. In order to best assist you I would like to request you provide your best contact information in order to locate your contracted job in our system.

Thank You,
Angel Mobley
Customer Service Department|50 Floor|678-961-2266(Direct)
#629454 Review #629454 is a subjective opinion of poster.
Reason of review
Poor customer service

Took almost a month to even get laminate installed. Shortly after that, my new flooring sustained water damage causing a portion to be ripped up for water restoration etc.

I have tried to get this company back to restore my damaged areas with no avail. They are liars and installation coordinator was extremely rude. I have reached out to the corporate office as a last resort. To be continued.....don't ever use this company, take it from me.

The second salesman to show up was totally clueless. I have nothing good to say about my experience.

Most installers don't speak English so that's a joke in itself. I am beyond pissed

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Mailing Address:
4701 Granite Drive
Tucker, Georgia 30084
United States
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