Reply by Fifty Floor

Dear Mr. Winfree,

Thank you for choosing to partner with 50 Floor for your flooring needs. It is our understanding that you are in communication with your local market regarding your concerns listed in your review. It is our intent to make sure your concern is treated fairly and in a timely manner. We value your business and thank you once again for your choosing to partner with 50 Floor for your flooring needs.
4701 Granite Dr, Tucker, GA 30084, USA
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I was doubled charged in my account by 50 floors as soon as seen I seen it pending I called them I was told don't worry we are not taking both amounts. What happened they took both amounts which through my account in the negative which caused three other checks to bounce and lost the life insurance for myself and my wife.

Oh did I also say this is right before thanksgiving. I am retired from the ARMY so I budget my money so it will last. Needless to say I have called and have been given nothing but the run around I hate to air my problems But maybe they will return my calls now.

Eugene F. Winfree

Product or Service Mentioned: Fifty Floor Customer Care.

Reason of review: Problems with payment.

Monetary Loss: $5000.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review