We had wood floors installed in my daughters townhouse last week. After they left and yes I signed the form that the job looked OK I noticed two large scratches in the kitchen which were colored in so they were not noticeable.
I saw them when I lookedat an angle. I called the sales person immediately with no response. I called again two days later and got him on the phone. He said he will have the person who takes care of this call me.
I am glad I paid by credit card. If I do not hear from them by Monday I am going to dispute the charges and see if they then respond
Product or Service Mentioned: Fifty Floor Installation.
Reason of review: Damaged or defective.